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Pacific Dental Services Privacy Statement

THIS PRIVACY POLICY APPLIES TO OUR SITES, SUPPORTED PRACTICES AND APPLICATIONS

This privacy statement sets out how Pacific Dental Services® LLC (PDS®) uses and protects any information that you give PDS and the practices it supports when you use this website. PDS is, and the practices it supports are, committed to ensuring that your privacy is protected. We’ve created this Privacy Policy to inform you about the ways we collect, use, disclose and otherwise treat your personal information. When using this website you are agreeing to the practices described herein. PDS may change this policy from time to time by updating this page. You should check this page as often as possible to ensure that you are happy with any changes. This policy is effective March 15th, 2020

WHAT PERSONAL INFORMATION DO WE GATHER ABOUT YOU?

  • Your contact information, such as your email, home address, ZIP code, phone number, and email.
  • Your name, date of birth, insurance information, appointment date and time and family member information. Such items are collected when you use the online appointment scheduling process of one of our supported practices.
  • Other information, such as your location, your IP address, the browser/device/hardware you are using, your GPS location and what pages you visit on our site.

HOW DO WE USE YOUR INFORMATION?

  • To keep an internal record for our reporting and analysis purposes.
  • To provide you with relevant content, materials, offers, or programs.
  • To respond to your requests or questions.
  • To improve our site, products, services, and other permitted marketing purposes.
  • To protect our company, other patients and our assets and sites and for other security measures.
  • By our supported practices to schedule an appointment for you, and contact you via mobile phone text/SMS or e-mail to confirm your appointment.
  • We may contact you by email, phone or mail.
  • We may provide your information to third party partners for permitted marketing or promotional purposes.
  • To target ads to you, as permitted by law, based on your past online activity.
  • We will never sell your information.
  • Customer information retention is indefinite and may be shared with select advertisers and supported clinicians.
  • For additional information on ways in which a PDS supported practice may use or disclose your Protected Health Information, refer to that practice’s Notice Of Privacy Practices which is posted on its website and/or available in the particular supported practice.
  • Any information collected is disclosed to you here and is used as permitted or required by law.

EMAILS ABOUT APPOINTMENTS, SPECIALTY TREATMENT, SPECIAL OFFERS AND PROMOTIONS AND HOW TO OPT-OUT

  • It is our intention to only send email communications that are useful to you and that you want to receive. When you provide us with your email address as part of the registration or appointment setting process, we will place you on a list of patients to receive informational emails from a supported practice that describe a health-related product (or service) that is provided by the practice; or communications made for treatment purposes; or communications made for case management or care coordination.
  • Each time you receive such an email, you will be provided the choice to “opt-out” of future emails by following the instructions provided in the email.

HOW DO WE COLLECT INFORMATION ABOUT YOU?

  • When you register for a MyChart account.
  • When you schedule an appointment with a supported practice.
  • Through tracking tools, such as cookies, tags and other technologies.
  • Our partners, such as Smile Generation Financial, My Smile Dental Plan™, and our supported practices will provide us with information that you voluntarily give them. We may also use information associated with your social media account, e.g., your name, username, email address, gender, profile picture, etc. We may also collect information about your friends or family if you share any of our social content using web tools.

WHAT ARE COOKIES? HOW DO WE USE THEM?

  • A cookie is a small file that asks permission to be placed on your computer's hard drive. The cookie helps analyze web traffic or informs when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
  • We transfer cookies to your device to provide you with personalized services and content. We do, however, recommend that you leave these cookies on as it allows us to provide you with the best patient experience possible through reporting and analysis. By disabling cookies, you will also be prevented from experiencing the entire site as was intended, and we will not be able to personalize our services to you. To disable cookies, please visit your browser’s settings.
  • A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

LINKS TO OTHER WEBSITES

This website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

WHAT CHOICES DO I HAVE? CAN I CONTROL MY PRIVACY?

  • If you wish to inquire about how we are using your personal information and for requests to opt-out, write our Privacy Contact (see below). If you live in California, you have the right to ask us one time each year if we have shared personal information with any third parties. Please specify “California Privacy Rights” in the letter.
  • To delete your cookies, please visit your browser’s settings.
  • To turn off push notifications or your GPS locator on your phone, please visit your device settings.
  • To opt-out of email communications sent to you, please refer to the unsubscribe instructions listed on the bottom of the emails we send to you.
  • Please note, that law may require us to comply by disclosing any information that we collect about you.

WHAT IS OUR POLICY TOWARD CHILDREN?

We do not knowingly collect personally identifiable information from children under the age of 13 without expressed permission from a parent or guardian. If you feel the privacy of your child has been compromised by our site, please advise the Privacy Contact.

TRADEMARK

The contents of this website are protected by United States and International copyright and trademark law. Any unauthorized use or reproduction of this website is prohibited and may subject a violator to civil and criminal penalties. All rights reserved.

HOW DO I REACH THE PRIVACY CONTACT?

Any questions or comments that relate to this Privacy Policy may be directed to our Privacy Contact, Pacific Dental Services, LLC at 17000 Red Hill Avenue, Irvine, California 92614. (714) 845-8500.

PRIVACY POLICY REVISIONS

Our Privacy Policy may change from time to time. Any updates will be posted here. Please check our site regularly for updates.

Pacific Dental Services Privacy Statement

THIS PRIVACY POLICY APPLIES TO OUR SITES, SUPPORTED PRACTICES AND APPLICATIONS

This privacy statement sets out how Pacific Dental Services® LLC (PDS®) uses and protects any information that you give PDS and the practices it supports when you use this website. PDS is, and the practices it supports are, committed to ensuring that your privacy is protected. We’ve created this Privacy Policy to inform you about the ways we collect, use, disclose and otherwise treat your personal information. When using this website you are agreeing to the practices described herein. PDS may change this policy from time to time by updating this page. You should check this page as often as possible to ensure that you are happy with any changes. This policy is effective March 15th, 2020

WHAT PERSONAL INFORMATION DO WE GATHER ABOUT YOU?

  • Your contact information, such as your email, home address, ZIP code, phone number, and email.
  • Your name, date of birth, insurance information, appointment date and time and family member information. Such items are collected when you use the online appointment scheduling process of one of our supported practices.
  • Other information, such as your location, your IP address, the browser/device/hardware you are using, your GPS location and what pages you visit on our site.

HOW DO WE USE YOUR INFORMATION?

  • To keep an internal record for our reporting and analysis purposes.
  • To provide you with relevant content, materials, offers, or programs.
  • To respond to your requests or questions.
  • To improve our site, products, services, and other permitted marketing purposes.
  • To protect our company, other patients and our assets and sites and for other security measures.
  • By our supported practices to schedule an appointment for you, and contact you via mobile phone text/SMS or e-mail to confirm your appointment.
  • We may contact you by email, phone or mail.
  • We may provide your information to third party partners for permitted marketing or promotional purposes.
  • To target ads to you, as permitted by law, based on your past online activity.
  • We will never sell your information.
  • Customer information retention is indefinite and may be shared with select advertisers and supported clinicians.
  • For additional information on ways in which a PDS supported practice may use or disclose your Protected Health Information, refer to that practice’s Notice Of Privacy Practices which is posted on its website and/or available in the particular supported practice.
  • Any information collected is disclosed to you here and is used as permitted or required by law.

EMAILS ABOUT APPOINTMENTS, SPECIALTY TREATMENT, SPECIAL OFFERS AND PROMOTIONS AND HOW TO OPT-OUT

  • It is our intention to only send email communications that are useful to you and that you want to receive. When you provide us with your email address as part of the registration or appointment setting process, we will place you on a list of patients to receive informational emails from a supported practice that describe a health-related product (or service) that is provided by the practice; or communications made for treatment purposes; or communications made for case management or care coordination.
  • Each time you receive such an email, you will be provided the choice to “opt-out” of future emails by following the instructions provided in the email.

HOW DO WE COLLECT INFORMATION ABOUT YOU?

  • When you register for a MyChart account.
  • When you schedule an appointment with a supported practice.
  • Through tracking tools, such as cookies, tags and other technologies.
  • Our partners, such as Smile Generation Financial, My Smile Dental Plan™, and our supported practices will provide us with information that you voluntarily give them. We may also use information associated with your social media account, e.g., your name, username, email address, gender, profile picture, etc. We may also collect information about your friends or family if you share any of our social content using web tools.

WHAT ARE COOKIES? HOW DO WE USE THEM?

  • A cookie is a small file that asks permission to be placed on your computer's hard drive. The cookie helps analyze web traffic or informs when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
  • We transfer cookies to your device to provide you with personalized services and content. we do, however, recommend that you leave these cookies on as it allows us to provide you with the best patient experience possible through reporting and analysis. By disabling cookies, you will also be prevented from experiencing the entire site as was intended, and we will not be able to personalize our services to you. To disable cookies, please visit your browser’s settings.
  • A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

LINKS TO OTHER WEBSITES

This website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

WHAT CHOICES DO I HAVE? CAN I CONTROL MY PRIVACY?

  • If you wish to inquire about how we are using your personal information and for requests to opt-out, write our Privacy Contact (see below). If you live in California, you have the right to ask us one time each year if we have shared personal information with any third parties. Please specify “California Privacy Rights” in the letter.
  • To delete your cookies, please visit your browser’s settings.
  • To turn off push notifications or your GPS locator on your phone, please visit your device settings.
  • To opt-out of email communications sent to you, please refer to the unsubscribe instructions listed on the bottom of the emails we send to you.
  • Please note, that law may require us to comply by disclosing any information that we collect about you.

WHAT IS OUR POLICY TOWARD CHILDREN?

We do not knowingly collect personally identifiable information from children under the age of 13 without expressed permission from a parent or guardian. If you feel the privacy of your child has been compromised by our site, please advise the Privacy Contact.

TRADEMARK

The contents of this website are protected by United States and International copyright and trademark law. Any unauthorized use or reproduction of this website is prohibited and may subject a violator to civil and criminal penalties. All rights reserved.

HOW DO I REACH THE PRIVACY CONTACT?

Any questions or comments that relate to this Privacy Policy may be directed to our Privacy Contact, Pacific Dental Services, LLC at 17000 Red Hill Avenue, Irvine, California 92614. (714) 845-8500. 

PRIVACY POLICY REVISIONS

Our Privacy Policy may change from time to time. Any updates will be posted here. Please check our site regularly for updates.